FAQs
Got questions? Our FAQs cover everything you need to know about our process, services and how we work with clients.
What types of debts do you recover?
We recover a wide range of commercial debts, including unpaid invoices, contractual disputes and overdue payments from businesses or individuals.
How long does debt recovery usually take?
The timeline varies depending on the case complexity, but we keep clients updated in real time so you always know the process.
Can I communicate directly with your collectors?
Yes. Our platform allows live chat with expert collectors, providing clear guidance and support throughout the process.
Do you offer court enforcement services?
Yes. Through our trusted partners, such as DCBL, we can enforce court judgements quickly and efficiently if required.
How much do your services cost?
Costs vary depending on the case and the services required. We provide clear pricing upfront and will never pursue a case without your agreement.
How do I submit a case?
Clients can upload cases and supporting documents directly through our secure online platform, making the process quick and straightforward.
Do you take cases unlikely to succeed?
No. We carry out pre-sue investigations and only pursue cases we believe are recoverable. If a case is not viable, we’ll be upfront and explain why.
What if the debtor disputes the claim?
We handle disputes professionally, investigating the situation and working to achieve a fair resolution wherever possible.
Can you help with credit checks and reports?
Absolutely. We provide comprehensive credit checks and reports to help you assess potential custoers and reduce financial risk.
Is your service secure and confidential?
Yes. We take client confidentiality seriously, using secure systems and professional standards to protect your information at all times.
Get in touch with our team today to discuss your case and find out how we can help you recover what you are owed.